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Customer reviews of MotorTrend

At MotorTrend we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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MotorTrend

5 MotorTrend
4.7

Based on 16 customer reviews

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  • 5

    Renault grand scenic

    By Virginia H on 20 April 2017 | Verified purchase

    Excellent service and delivery, car wasn't to bad either

    Reply from MotorTrend on 24/05/17

    Thanks Virginia, it was a pleasure to deal with you and we hope to deal with you again in the future


  • 5

    Awesome

    By Darren F on 17 October 2016 | Verified purchase

    Motor trend were a pleasure to do business with, mark was friendly professional, helpful and the car I purchased is a dream, it came with a 6 month gold warranty too. If you want a quality car, motor trend really is the place to go, there team are friendly professional and have a non pushy approach, you'll be looked after and can rest assured the car you buy will be exactly as described.

    Reply from MotorTrend on 24/05/17

    Thanks Darren, it was a pleasure to deal with you. Glad you are happy with your car and we hope to deal with you again in the future


  • 5

    A PLEASURE TO DEAL WITH.

    By Joseph R on 17 October 2016 | Verified purchase

    My past experiences of dealing with used car dealers have been awful to say the least so I expected the usual. However with Motor trend nothing was a problem and I was made to feel like a valued customer not just a time wasting nuisance. I would highly reccomend them to friends and family and will be going there again when im due a change. Thanks Joe

    Reply from MotorTrend on 24/05/17

    Thanks Joe, we pride ourselves on customer satisfaction so it is good to know that it makes a difference. It was a pleasure to deal with you too


  • 5

    Very friendly staff, reasonable company.

    By Stephen W on 12 October 2016 | Verified purchase

    Had an unfortunate issue with the vehicle I bought, which was no fault of the dealer and just a risk of a second hand car. Dealer did not shy away from the issue, and although I did not finish up with the vehicle I originally purchased I did leave with a very nice vehicle. Would rate above average for customer service.

    Reply from MotorTrend on 24/05/17

    Hi Stephen, sorry about the slight issue we had, but we are glad we came to an agreement and you are happy with your new car


  • 5

    The Easiest Car Purchase Ever

    By Steve M on 19 September 2016 | Verified purchase

    I've bought quite a few cars over the years from dealers and can honestly say the experience I've had with Mark at Motor Trend was by far the best. I reg'd my interest in a red Scirocco late one evening via Autotrader and the following day Mark had contacted me and we'd agreed a time to meet at his dealership. Once I got there I was not disappointed in either the car or Mark's customer service. A quick chat, a test drive, a good valuation on my px and that was it, deal done. Agreed a time to collect and as promised, the car was ready that day. I'm extremely please with the service I got at Motor Trend and would recommend them to anyone and I will definitely use again when the time comes. This was the easiest car purchase I've ever had to make. My 6yr old boy came with me to collect the car and even he left happy after getting something out of this deal...many thanks Mark and good luck for the future.

    Reply from MotorTrend on 24/05/17

    Hi Steve, customer satisfaction is our priority and it is always good when it makes the difference. We are glad you are happy with your Scirocco and we hope your son was happy with his gift too. We look forward to dealing with you again in the future


  • 5

    Friendly team and nice guys.

    By Peter J on 26 August 2016 | Verified purchase

    We made a good deal and they were very helpful.

    Reply from MotorTrend on 24/05/17

    Thanks Peter, it was a pleasure to deal with you


  • 5

    Excellent.

    By Ahmed H on 20 August 2016 | Verified purchase

    MotorTrend are a highly respectable and polite company. The staff there were very helpful and completely honest. Car was 100% as described and the prices were great!!. Would definitely use this company again and would recommend to friends and family. 10/10

    Reply from MotorTrend on 24/05/17

    Thanks Ahmed, we are glad you were happy with your car and we look forward to seeing you again in the future


  • 5

    10/10

    By M A on 20 August 2016 | Verified purchase

    Nice people, nice garage, nice cars, nice prices. Would definitely recommend

    Reply from MotorTrend on 24/05/17

    Hi Munna, thank you. We are glad that you were happy with your car and we look forward to seeing you again in the future


  • 5

    5 STARS

    By Ebraheem B on 20 August 2016 | Verified purchase

    Just purchased a car from Mark at MotorTrend. Best car purchasing experience I've ever had don't be put off by the surrounding area. Good price paid for part exchange. Would highly recommend

    Reply from MotorTrend on 24/05/17

    Thank you Ebraheem, it was a pleasure to deal with you and we look forward to dealing with you again in the future


  • 5

    Well pleased

    By Garry M on 18 August 2016 | Verified purchase

    Mark was so easy to get on with, not pushy, was easy to talk with, the car I choose was a dream well pleased.

    Reply from MotorTrend on 24/05/17

    Hi Garry, thank you and we are glad you are happy with your car. We look forward to dealing with you again in the future


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